Retail Solutions

Elevate The Shopping Experience With Seamless Communications
Retailers are under greater pressure than ever. They must do more with less on tight margins while they evolve their technologies. Their staff must be well-informed and well-coordinated in their stores, armed with the right information to satisfy customers.

Whether it’s a question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need better technologies to deliver a seamless experience for shoppers to keep them coming back.

When retailers create an engaging experience, they turn interactions into transactions and occasional buyers into loyal brand advocates.

Connect Staff To The Right Communications For Real-Time Information
When retailers equip their stores with the right communications technology, they create a real-time flow of information between associates and managers. Rather than leaving a customer’s side to search for inventory, staff can get the answers they need quickly and easily on the spot. If a spill occurs in an aisle, instead of broadcasting over an intercom or physically tracking down help, the right staff member can be alerted discreetly to resolve the problem.

By connecting employees throughout their establishment, retailers improve the quality of the experience and customer service while boosting sales. Shoppers agree – nearly 50 percent say technology enabled associates to improve their experience. Today’s consumers have many choices when purchasing goods and services. This competition drives retailers to ensure that customers are satisfied with their buying experience the minute they walk through the door.

Solutions

Staff Communications And Management
Respond to customers quickly, create cohesive teams, check inventories instantly and accelerate re-stocking with seamless connectivity. When staff and sales associates are empowered and informed, you elevate service to a higher level. Supervisors equipped with the right technology can manage employees and operations more efficiently. Store managers can access the real-time information they need to ensure customers are attended to and requests are met. Lightweight, discreet communication solutions that fit your environment and employees make the difference between seamless service and dissatisfied customers.

Warehouse And Distribution
You can run warehouse operations safely and seamlessly while meeting the most demanding deadlines with a communication solution adapted to your needs. Motorola Solutions’ next-generation solutions connect workers clearly and safely, even in the loudest places. High-performing digital radios and accessories eliminate noise in the background and automatically adjust volume to match noise levels. When talking is not feasible, teams can communicate safely with text messaging. Now you can create an environment where orders are fulfilled rapidly, products are shipped efficiently, and workers feel confident they are safe.

Fleet Management
Ensure a smooth flow of finished goods and improve supply chain visibility so you can deliver to customers on time. Motorola Solutions’ next-generation solutions help you optimize your vehicles to service the supply chain and ultimately, your customers. Applications that track vehicles and shipments enable more on-time and accurate deliveries, all while improving safety and complying with regulatory requirements. Drivers are safer, costs are lower, and customers are satisfied.

High-performing digital radios and accessories eliminate background noise and automatically adjust volume to match noise levels, whether it is heavy traffic or high decibel equipment. When talking is not feasible, your fleet can communicate when convenient with text messaging. And with hands-free features, you have greater safety in the driver’s seat.

Components

Two-Way Radios

Motorola Analog Radios

Motorola Solutions’ analog two-way radios deliver the essential capabilities your team needs and the value you demand. They also provide things you might not expect, such as dedicated, licensed communication and a wider coverage area. So whether your people are on the job site or out in the field they can communicate more effectively and work more efficiently. All without breaking your budget.

Motorola Analog Portable Radios

Motorola Analog Mobile Radios

Motorola Digital Radios

Digital Makes Two-Way Radio Communications Better

Better Call Quality
Audio – digital applies error correction to eliminate noise and static and preserves voice quality over a greater range so users can hear what is being said crisp and clear. Use of the AMBE+2™ vocoder further improves speech transmission quality in noisy environment while achieving spectrum efficiency.

Coverage – digital enables users to make more calls to more places. A digital signal stays strong and clear until it reaches its maximum range. There is no deterioration in the signal, providing greater usable range in areas where two-way communication was not possible in the past.

Better Call Management
Control — A common desire amongst analog radio users is to control who receives a message and avoid broadcasting messages to a wide group of listeners. Digital makes this possible with unique IDs assigned to each radio. A user can selectively call specific individuals or groups by selecting the radio ID(s) to direct a message only to those who need the information.

Digital Radio Benefits

Range – Intelligible speech over a longer distance.
Quality – Crisp and clear, even in fringe coverage areas.
Capacity – Twice the capacity of analog radio in the same channel.
Talk-Time – Up to 40% longer battery life than analog radio.
Features – Increased opportunity for innovation.

Motorola Digital Portable Radios

Motorola Digital Mobile Radios

MOTOTRBO Digital Radio System

MOTOTRBO two-way radios unify your staff and fleet with instant, always-available communications, anywhere they go. When emergencies arise – from an injured student to an intruder on campus – Motorola’s two-way radios connect staff directly and instantly to public safety agencies.

MOTOTRBO integrates voice and data seamlessly, with enhanced features that are easy to use – including integrated Bluetooth, GPS location tracking, text messaging and Intelligent Audio that automatically adjusts volume to the environment. Whether a custodian is in a boiler room or a coach is in a crowded gym, you can be sure they will hear and be heard clearly.

DMR (MOTOTRBO) Radios
The MOTOTRBO two-way radio portfolio offers you a wide choice of devices, from simple voice-only models to feature-rich voice and data radios. All work together seamlessly to deliver advanced features to enhance your safety, productivity and efficiency.

Learn more about DMR (MOTOTRBO) Radios

MOTOTRBO Systems
No matter how large or small your enterprise, MOTOTRBO offers a wide range of systems specifically designed for your business – for the days ahead and the years beyond. You get the best of two-way radio with digital technology and enjoy integrated voice and data communication, increased capacity, enhanced features and exceptional voice quality, across the city and around the globe.

Learn more about MOTOTRBO Systems

MOTOTRBO Applications
Benefit from solutions designed to fit your needs and strategies to be more productive, more efficient and more effective. Find the application to meet your specific needs and take your communications to the next level.

MOTOTRBO Applications

MOTOTRBO Accessories
MOTOTRBO radios are already best in class, but to help you work at your best, you need enhancements targeted to your specific workplace. Motorola developed a line of accessories with unique features designed to optimize the performance of your radio in your work environment, unleashing the full power of the industry’s most advanced digital radio platform. From discreet Bluetooth earpieces to efficient battery solutions, Motorola’s complete portfolio of accessories optimizes the performance of your MOTOTRBO radio. They are designed to help you perform your best, wherever you work, and unleash the power of the industry’s most advanced digital radio platform.

Learn more about MOTOTRBO Accessories

Team Communications

Connect Without Boundaries
Move beyond network, device, and geographic boundaries.

How do you make communicating as easy as if your team was standing next to each other?

Whether you’re in the office, on site, or at a conference hundreds of miles away, with Motorola’s Team Communications solution your team is always just a “push” away.

Your workers can use the devices they already own – whether it’s smartphones, radios, tablets, computers or telephones – or you can equip them with ones that are right for their responsibilities and workplace. They’ll have access to real-time information and the colleagues they need to get the job done right. And you leverage the devices and infrastructure you already have in place.

One platform. One provider. All your communications equipment. Connect all teams instantly, from any network or device, and with added intelligence with Team Communications from Motorola Solutions.

Radios
Smartphones
Computers
Telephones
Internet of Things

Using Unified Workgroup Communications, network, device, and geographic boundaries are overcome – your team members can connect from their preferred device to other team members, anywhere, anytime with business-critical information.

Learn About Motorola Team Communications

*McKinsey Global Institute Report

WAVE Work Group Communications

Connect To Staff, On Any Device, Anywhere Wave™ Work Group Communications

Leverage the resources you already have to communicate with employees on their own devices. WAVE extends your radio’s reach to those who may not carry radios. Now the principal at a convention or the administrator away from campus can talk on their smartphones with radio users at school.

WAVE connects to virtually any device – smart phones, laptops, tablets, even intercoms and landlines – on any public or private mobile data network, including Wi-Fi. You get seamless and secure connectivity, affordable push-to-talk, and the freedom to keep service plans and devices.

WAVE OnCloud
WAVE OnCloud is a Push-to-Talk (PTT) service that connects phones, computers and radios together — all while making the most of your existing resources, systems and investments. Because it lives in the cloud, WAVE OnCloud is inherently cost-effective.

WAVE OnCloud extends your radio system’s reach to those who may not carry radios. Now the principal at a convention or the administrator away from campus can talk on their smartphones with radio users at school.

The service is easy to use and there are no servers to buy, install or maintain. Simply pay a monthly subscription fee, download the app and start communicating instantly with PTT, text and mapping. As a subscription-based service, you can start up or wind down easily and without capital expenses. Provisioning is fast and easy, making it straightforward to add or remove users as your business needs change. It’s that simple.